The TransACT Support team is here to help! If you have questions or need assistance, our dedicated support staff is just a few clicks away. Whether it's troubleshooting, guidance on features, or advice on best practices, we're committed to ensuring you have a seamless experience. For the fastest possible service, we offer several methods for contacting your support staff.
For the fastest assistance, please use our support options rather than emailing your customer support representative directly. Our dedicated support channels are designed to ensure that our team prioritizes and promptly addresses your inquiries. Thank you for helping TransACT serve you better!
Accessing the Help Center
The EZActivity Trips Help Center is always accessible at https://ez-support.transact.com/
You can easily access a range of support articles, guides, and FAQs designed to answer your questions!
This is also available in the top righthand settings menu, under Support.
Submit a Request
Can't find the answer in one of our articles? Our support team is ready to help!
Simply use the Submit a Request link to receive personalized help from one of our knowledgeable support staff. When submitting a ticket, please include your name, email, district, and a detailed description of your request to ensure a prompt resolution.
Our team is also available to assist you at the following email address: ez-support@transact.com
Support Chat
Access our support chat on the website! Connect with an agent in real time or receive article suggestions tailored to your needs. Look for the chat bubble in the bottom right corner of your website!
Updated